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DSSC's avatar
DSSC
Explorer | Level 3
2 years ago

No access to a shared file I created - 403 error

When I go to open it, it just says Google 403 Sorry but you don’t have access to this page, that’s all we know I created the document! It’s says I am the owner too
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Welcome back to the Community, DSSC! 

 

Are you getting this error on multiple browsers/via incognito window? 

 

Can you send a full screenshot of what you’re seeing exactly? 

 

Keep me posted.

DSSC's avatar
DSSC
Explorer | Level 3
2 years ago
Only on Microsoft Edge it seems , not sure how to load a screen shot on here
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Alright, it sounds like a browser-related issue then. 

     

    Did you make sure that your Microsoft Edge browser is running the latest version? You can also try clearing its cache, as an extra step.

     

    As for the screenshot, you can click on the small camera icon above your message box here to add it to our thread.

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