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annaneedshelp's avatar
annaneedshelp
Helpful | Level 6
3 years ago
Solved

"Not enough free disk space" But I have 4TB available on my Mac.

Hello!! I'm using Dropbox for work, and for the last few months I've been trying to download multiple video files we have in our Dropbox to be available offline, however, Dropbox is constantly tellin...
desktop
Error Messages
Storage space
sync
  • annaneedshelp's avatar
    annaneedshelp
    3 years ago

    Hi all! 
    So after complaining to my IT about the problem, they did a huge sweep of the laptop and they fixed it! I'm not sure what they did, but I downloaded 200GB of video footage this morning with no issue. 

    Thank you all for being so patient with me over the last few days, and I'm sorry for not being able to explain exactly what fixed it!

Thomas C.40's avatar
Thomas C.40
Explorer | Level 4
3 years ago

QUESTION: How did you find someone to talk to about the problem.  I can't find anything but the automated assistants.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Thomas C.40, I hope you're doing well!

 

If you could also share some additional details with us, that'd be amazing. 

 

Details such as your exact OS, and Dropbox version along with a description of what's happening, will help us get the full idea. 

 

Keep me posted, and we'll take it from there! 

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