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Paused sharing activity due to the daily limit for data sharing. What can I do?
I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox?
Why is this happening? I am not the owner of the files I am trying to download, and I am pretty sure the owner of the files pays for the service, so why is this happening?
24 Replies
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Sorry to add onto this already answered thread, however I have been having issues with Dropbox excessive traffic myself. I run a moderately shared link for a game but I haven’t had this problem until now, which is strange.
I find it hard to believe the link I’ve used has generated more than 20GB in downloads in under a day.
- Walter
Dropbox Community Moderator
Hi there Crok, sorry to hear about this. Can you let us know how long you've been getting this error and if you're familiar with the information from this Help Center article?
I got the error yesterday. After unbanning myself it proceeded to give me the same message 24 hours after. And yes, I’m aware with that information and I’ve been doing my research on it as of today.
The next error I get will likely result in a permanent ban, no? I would like more clarification before that happens if possible, since I’m almost sure it will. Also Dropbox has stated my bandwidth limit is “0.01 GB” but I’m fairly sure the standard Dropbox limit has always been 20GB
“For more information on suspended links, please visit the Help Center. Your current account bandwidth limit is 0.01 GB and your current usage is 0.01 GB. You may remove the suspension by clicking this link otherwise please visit the Help Center.” -Dropbox email today
- Walter
When the daily limit for data sharing has been exceeded, note that links are paused temporarily, one day for the first time, and progressively longer for each time after.
Most likely the limit mentioned in the e-mail you received is the remaining bandwidth. For context, if you share a file that is 2 GB in size and someone downloads the file 4 times, that’s 8 GB of bandwidth.
Other than that, as I mentioned in my previous reply, if you're still getting an error, don't hesitate to let us know and we'll be happy to look further into this via e-mail Crok
sorry about replying to this thread. I'm having a similar problem or the third time I'm getting this email "your Dropbox public links have been suspended for generating excessive traffic". I got three emails on apr 28, 30 and may 4th. Is this a glitch? from reading the help center, it looks like the bandwidth limit is daily, but have the same message in all three emails: "Your current account bandwidth limit is 20.00 GB and your current usage is 21.19 GB"
I have had my dropbox or 10+ years and this was the first time I run into this issue. It's just a link to a photo album so I'm surprised it would generate such excessive traffic.
- Megan
Hey felixcat, sorry to hear you're going through that!
Just wanted to check in with you, and see if you're still going through this.
Have you tried sharing an example file/folder to see if you still get the same error? If you do, let me know and I'll be happy to send you an email.
Let me know more, and we'll take it from there!
