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Jazdude
9 months agoNew member | Level 2
Paused sharing activity due to the daily limit for data sharing. What can I do?
I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox?
Why is this happening? I am not the owner of the files I am trying to download, and I am pretty sure the owner of the files pays for the service, so why is this happening?
24 Replies
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- felixcat8 months agoNew member | Level 2
i wish that's the case lol. It's just my vacation photos from events i attended. I shared it publicly so people can save their own photos. it worked well or 5 years. but for some reasons i got hit with three strikes in a week.
some people suggested AI companies are harvesting my photos to teach their AI. that's kinda far fetch honestly.
You might be onto something. people can do it maliciously and write a script to repetitively download my content and max out my account
- Mark8 months ago
Super User II
felixcat wrote:
I'm wondering if something wrong with my account and if it's safe to publicly share my link again
It sounds like what you are sharing has just become popular if I'm honest. If its working on links only known to you then there is no issue with Dropbox or your account.
Its been awhile since I've seen it, but, in the past there have been a few occasions where others (competitors?) have purposefully tried to max out the bandwidth on peoples account knowing that it causes issues.
- Walter8 months ago
Dropbox Community Moderator
Thanks for the update and please let us know if anything else comes up in the future felixcat
- felixcat8 months agoNew member | Level 2
i didn't during my first ban. I regenerated my externally published dropbox link on may 30th, but then i got the exceeding bandwidth warning again on the 4th. I deleted my publicly available dropbox link on the 4th.
I just checked this morning with the other link, that's known only to me, and it worked again. I'm wondering if something wrong with my account and if it's safe to publicly share my link again. thank you or replying to me it's been quite frustrating
- Megan8 months ago
Dropbox Community Moderator
Hey felixcat, sorry to hear you're going through that!
Just wanted to check in with you, and see if you're still going through this.
Have you tried sharing an example file/folder to see if you still get the same error? If you do, let me know and I'll be happy to send you an email.
Let me know more, and we'll take it from there!
- felixcat8 months agoNew member | Level 2
sorry about replying to this thread. I'm having a similar problem or the third time I'm getting this email "your Dropbox public links have been suspended for generating excessive traffic". I got three emails on apr 28, 30 and may 4th. Is this a glitch? from reading the help center, it looks like the bandwidth limit is daily, but have the same message in all three emails: "Your current account bandwidth limit is 20.00 GB and your current usage is 21.19 GB"
I have had my dropbox or 10+ years and this was the first time I run into this issue. It's just a link to a photo album so I'm surprised it would generate such excessive traffic.
- Walter8 months ago
Dropbox Community Moderator
When the daily limit for data sharing has been exceeded, note that links are paused temporarily, one day for the first time, and progressively longer for each time after.
Most likely the limit mentioned in the e-mail you received is the remaining bandwidth. For context, if you share a file that is 2 GB in size and someone downloads the file 4 times, that’s 8 GB of bandwidth.
Other than that, as I mentioned in my previous reply, if you're still getting an error, don't hesitate to let us know and we'll be happy to look further into this via e-mail Crok
- Crok8 months agoExplorer | Level 3
The next error I get will likely result in a permanent ban, no? I would like more clarification before that happens if possible, since I’m almost sure it will. Also Dropbox has stated my bandwidth limit is “0.01 GB” but I’m fairly sure the standard Dropbox limit has always been 20GB
“For more information on suspended links, please visit the Help Center. Your current account bandwidth limit is 0.01 GB and your current usage is 0.01 GB. You may remove the suspension by clicking this link otherwise please visit the Help Center.” -Dropbox email today
- Walter8 months ago
Dropbox Community Moderator
I see, thanks for the clarification Crok
If you're still getting this error, please let us know and we'll reach out via email to investigate further.
- Crok8 months agoExplorer | Level 3
I got the error yesterday. After unbanning myself it proceeded to give me the same message 24 hours after. And yes, I’m aware with that information and I’ve been doing my research on it as of today.
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