Persisting "We've interrupted your sharing activity" error.

Thanks for double checking your email address, ericbonsaify1. The Help Center article I linked above includes all the possible reasons why the sharing activity of your Dropbox account could’ve been interrupted (which is also the error you keep receiving). However, since you’re only encountering this error on the desktop app, we’ll investigate this further.

To clarify one more thing; you mentioned above that this is happening when saving screenshots to your Dropbox account, correct? Does this occur when saving any other type of file to your Dropbox account? 

If not, I’d like you to disable the “Save screenshots to your Dropbox” setting on your computer, restart your device and then, enable it again. Do you keep getting the same error message after that?

I'm having this problem when i try to share ANY folder. Couldnt complete share, we've interrupted your sharing and there is no indication relating to anything on the help page. Please help!

Thanks for reporting this, Rebecccap! Whenever possible, please check the email address that’s linked to your Community profile here; you should have a new message from me in your inbox.

It worked for the first screenshot I took after doing that - no error.  For a second one and thereafter the error is recurring.

For other files - I have not noticed this on any other saving activities.

Thanks for following up on this, ericbonsaify1! I appreciate it. 

Since turning the feature Off and On again didn’t help much, I’ve gone ahead and opened a new ticket for you. 

Please go to the inbox of your Community email address and reply back to me, whenever possible; we’ll take it from there.

I'm having this issue for months now. I don't know what's the problem and can't solve it in any way.

Hey Wilma! I’ve just opened a ticket for you, as well. 

Please reply to me directly from your email address and I’ll further assist.

HI All - a workaround that may be useful for most people since the link sharing isn't always wanted anyway. Switch to "Copy Image" rather than "Copy Link".

1. Go to your dropbox icon in the menu bar
2. Click on your avatar
3. Click on Preferences
4. In the window that opens click Screenshots in the left nav.
5. Change the dropdown for the bottom row to the right of "When Screenshot is Ready" to "Copy Image"

After this change I no longer receive the error message when I take a screenshot.

been having this issue over a couple months; using chrome browser only. i dont share very often so it wasnt too much of an issue to download and send manually as a workaround, but it has become more problematic.

Thanks for the nudge here, Yuttivon.

I've actually just sent you an email, so we can investigate that a bit further internally.

Just reply to my email when you have a minute.

Thanks!