Forum Discussion

mg95's avatar
mg95
Explorer | Level 3
3 years ago

Phone keeps disconnecting when syncing photos

Hi everyone! I have an issue with the automatic upload of my photos from my phone. I used to plug my phone into my computer and it would automatically upload my pictures from my phone into my comput...
Camera uploads
desktop
Error Messages
sync
upload
mg95's avatar
mg95
Explorer | Level 3
3 years ago

@Megan I tried on both my computer and my laptop and the issue keeps happening. It started years ago, one of your colleagues had tried helping me, without success, and after years of stocking pictures on my phones, hoping for no crash on their ends, I thought I'd try again.. And it's not working, like it didn't before. 

My Dropbox app on Desktop is the 170.4.5895

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi mg95 could I send you an email, in order for us to have a closer look into this?

 

  • mg95's avatar
    mg95
    Explorer | Level 3
    3 years ago

    @Megan Absolutely! 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi mg95, I just sent you an email, I'll see you there!

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