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d0nauk1nd's avatar
d0nauk1nd
New member | Level 2
2 years ago

RE-upload already synced photos

Hi! First time posting while using dropbox forever.  Had some photos sent from a friend and wanted them synced along the rest of my camera roll.  Photos were on HEIC format. Syncing started on m...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi d0nauk1nd, welcome to our Community! 

 

If I understand this correctly, it sounds like you used camera uploads to sync content using your mobile app. 

 

With that being said, it's not entirely clear if the files got uploaded on a different format when you used your Android device, or if they never got uploaded after you deleted the original, first sync. 

 

Would you mind clarifying? 

 

I would also suggest a manual upload, by clicking the + sign, or we can kickstart your camera uploads on our end, through a ticket but this would apply to your entire content there. 

 

Keep me posted! 

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