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Colin_posts_here's avatar
Colin_posts_here
Explorer | Level 4
8 months ago
Solved

Recent Dropbox update seems to have removed the right-click menu options. Any way to get them back?

The recent forced update that matches Dropbox Status icons to Microsoft's OneDrive for always offline/online only/temporarily offline is nice, but this update also seems to have removed the Right-Cli...
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  • alexned's avatar
    alexned
    8 months ago

    Colin_posts_here​ , after the latest Dropbox update for Windows, users will start seeing a limited Dropbox menu for files outside of Dropbox, so the behavior that you describe is expected. 

    As far as the screenshots are involved, I believe that the context menu closes when launching the Snipping Tool via Ctrl+Windows+S. Instead, try to use Alt+PrtScr, which will capture the active windows in the clipboard, then paste the image where you need it.

Colin_posts_here's avatar
Colin_posts_here
Explorer | Level 4
8 months ago

Yes. I can't get a screen capture of it, as noted above, but yes: the Dropbox icon and option appears on all folders. It's a flyout, with 3 suboptions on non-Dropbox folders: Transfer a copy, Move to Dropbox, and Backup to Dropbox. 

For Dropbox folders, the options are Copy Dropbox link, Transfer a Copy, Make Online Only, View on Dropbox, Share, and Manage folder access. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Thanks for the clarification, Colin. May we reach out via email to have a further look internally? 

  • Colin_posts_here's avatar
    Colin_posts_here
    Explorer | Level 4
    8 months ago

    Sure. Happy to help resolve this, both for myself and for all Dropbox users. What do you need from me to do that?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi from me too, Colin_posts_here! I just logged a new ticket for you. 

    When possible, please reply to my email and we’ll check this further.

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