Forum Discussion

JoelBille's avatar
JoelBille
Helpful | Level 6
10 months ago

Recently updated files become online-only, while older files remain available offline.

Hi! Smart Sync or whatsitsname automatically puts "old files" to "offline only", which seems like a good idea. I've experienced a lot lately that it puts files that I'm actively using, last edited ju...
desktop
sync
JoelBille's avatar
JoelBille
Helpful | Level 6
10 months ago

Can't seem to attach screen shot. Get an error message "File Not Allowed". Tried .png and .jpeg.

However, the only setting that seems to be related is the "default syncing mode for new files" (or something similar, my system language is Swedish) and that's set to "Available offline".

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey JoelBille, from me too!

Have you tried to copy and paste the screenshot instead? 

As for your new files staying in the online-only status, would you mind clarifying how you uploaded these files?

Did you use the app to sync them to your account online, or the website? Also did you recently edit them locally?

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