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Forum Discussion
JoelBille
10 months agoHelpful | Level 6
Recently updated files become online-only, while older files remain available offline.
Hi! Smart Sync or whatsitsname automatically puts "old files" to "offline only", which seems like a good idea. I've experienced a lot lately that it puts files that I'm actively using, last edited ju...
JoelBille
10 months agoHelpful | Level 6
Here's a screen shot showing a few Online Only icons, these are files that where edited (right most column) about two weeks ago.
And here's one showing older files:
There's one part of the "Expected changes" relating to Online Only:
However, I have about 400gb of free space so it does not quite make sense.
I'll try to just hit "Make available offline" on a parent folder I'm currently working a lot within, and see if it stays like that. It will take a couple of weeks to see if it stays though.
But still, how is the functionality supposed to work? In the screen shots there are files edited the same day, but just some of them are Online Only.
- Hannah10 months ago
Dropbox Community Moderator
Thanks for the update and the screenshots, JoelBille.
Can you manually switch the old files you don't need to online-only, to see if that changes the behavior for your recent files?
And please, do make your recent files available offline and let us know if they stay that way.
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