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Recipient of shared folder having to buy space?
Why are the recipients of my shared folders being told they need to sign up and pay for dropbox or saying they need more space?
RFP1 wrote:
... but what if clients don't even have db? Do they still have to sign up to receive a shared folder from me?
Yes, a Dropbox account is required to join a shared folder.
If your clients only need to view or download the content, and have no need to upload files to you or modify the files in the folder, you can send a Shared Link to the folder instead. A Dropbox account is not required for a Shared Link.
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- Hannah
Dropbox Community Moderator
Hey Bedsguy52, I've moved your post to this thread, which seems to mirror your issue.
You'll be able to see more details about this in the replies above, but when it comes to shared folders, all members need to have enough space in their accounts to accommodate them.
Take a look at the info here and if you have any questions, let us know!
I share a dropbox with three others (I am not the host) to manage the financial affairs of a small charity). I am advised that my dropbox (which is free) has reached capacity and does not now sync. The host, nor the other user, has received the same message. The host has cleaned up their folder (and the files have gone from mine) but it doesn't make any difference. There seems no point to me upgrading to a subscription level if the host is not required to do so.
- Hannah
Hey Whitebullydog, I have moved your post to this relevant thread.
Shared folders take up space in each member's account, when they're shared with edit permissions.
You can see more info about this in the replies above and in this article from our help center.
I hope this clarifies the situation.
My clients are getting a 'dropbox is full' message when trying to upload to a shared folder. When I checked I have only used 36gig to 2 TB. How do I resolve this?
Great thank you!
- Rich
Super User II
SThornton87 wrote:
A client shared a dropbox folder with me so I can access his material and collaborate with him. ... The files sit on his paid account.
Actually, once you accept the share, the files exist in both accounts, which is why you need to have enough space in your own account to hold the shared folder. You're not accessing the files in his account. You get your own copy of the folder and any changes you make sync back to his copy.
Drop box tells me I have to upgrade to view his files. Is there a way to view files without me having to upgrade my account?If you only need to view and/or download the files, you can ask him to send you a shared link to the folder instead. If you need to be able to edit or add files in the folder so they sync back to him, then you need to have enough space in your account to hold the folder, thus you would need to upgrade.
Hi, A client shared a dropbox folder with me so I can access his material and collaborate with him. Drop box tells me I have to upgrade to view his files. Is there a way to view files without me having to upgrade my account? The files sit on his paid account.
- MeganHi satyapivot, wishing you a great week ahead.
Because the OP expressed the same concern, I've merged your question into this thread.
Feel free to take a look at what has been suggested here, and let me know if you have any questions.
Thanks! I have a space in my Dbox let say 100gb. When i share some folder to someone who has only 2gb space. The shared person space full by 2 gb why this is happening. ?????
Thanks again for your help!!
