Hello, Thought I would reach out to you directly with a problem that I don't see the specific solution to. My right click menu suddenly disappeared today while working on files in a Dropbox folder. The Dropbox folder is a personal account. The files are syncing correctly (I see it on web version as well). Notifications indicate they are synced. However, there are no icons to indicate they are synced or the right click menu option. I've shared three screenshots--(1) one from within a Dropbox folder with right click selected (and available options), (2) my Dropbox app menu showing that all items are synced and they are confirmed via Dropbox web and (3) showing that all folders are set to sync (which they are). I have restarted my computer already. Still an issue.

Ok, I just solved it by going to my Mac settings -> Extensions and I've found out Finder Extensions has been disabled when I updated my Mac.Thanks everyone in this thread (and community) with the many tips and tricks.

Actually, I've since discovered the problem. It's because Dropbox, in their wisdom, have removed the function to share anything that is backed up. Now, naturally, all the files I'm working on are on the desktop of my Mac, which had been backed up via Dropbox. That now means I can do only very limited things with every file on my desktop, and that does not include sharing via a Dropbox link. Why have they done this? In their words, to avoid our inadvertently sharing sensitive files! I mean, talk about treating your customers like children. How dare they decide what we can and we cannot share of our own files? I've found an inelegant workaround, but really Dropbox you need to reverse this and reinstate the function to share any backed-up file, folder or drive.

Hello there batilly84; welcome to our Community and thanks for using Dropbox! It looks like you're having the issue outlined in this discussion; can you take a look and confirm this for me? In that case, may I reach out via email to investigate further? Thanks!

Hello,I'm having the same issue on Mac OS Monterey 12.3.1My Dropbox version is 147.3.4786 – I've tried the non-beta before but was having the same issues. There's no context (disappearing) menu when I right-click and no icon on any folder as well. I've also tried the steps of uninstalling + installing, and very annoyingly it doesn't solve 😞

I've got exactly the same problem. All of a sudden, on my desktop Mac (Big Sur 11.6.5, Dropbox version 149.3.4526) my right-click contextual menu does not give me all of the Dropbox options that it used to do. The one that I used most often was 'Copy Dropbox link', as I'm frequently sharing files. But now that doesn't appear (see attached), neither in the right-click menu nor in the mini Dropbox desktop app. The only solution is to click 'View on Dropbox.com' and then go through the process of creating and copying a link on Dropbox.com. Why has this changed? It continues to work correctly on my Macbook Pro (MacOS 12.0.1, Dropbox version 147.3.4765).

Right click menu missing (Mac OS) | The Dropbox Community

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Walter
Dropbox Community Moderator
5 years ago
Hello there batilly84; welcome to our Community and thanks for using Dropbox!

It looks like you're having the issue outlined in this discussion; can you take a look and confirm this for me?

In that case, may I reach out via email to investigate further?

Thanks!
batilly84
Explorer | Level 4
5 years ago
Yes. Seems to be the same problem.
Walter
Dropbox Community Moderator
5 years ago
Thanks for confirming that batilly84; you've got
moching66
New member | Level 2
4 years ago
I'm also having this issue. Right click options no longer appear when I'm in my dropbox folder within my finder. Does anyone have a solution for this? Using macOS Big Sur.
Megan
Dropbox Community Moderator
4 years ago
Hey moching66, I hope you're doing well!

Can you let me know the syncing status and version of your app?

If I were you, I'd also do a quick re-install just to see if the behavior remained the same.

Keep me posted on what you find.
Danny Wyatt
Explorer | Level 4
4 years ago
A while ago I posted that the contextual menu doesn't show up on all files.
I was told that it only shows on certain folders on Finder. I think it should show everywhere, but oh well...

Now I don't even see it at all, especially inside the Dropbox folder itself.
You can see on the image that Dropbox is running and I'm inside the Dropbox folder.

I quit Dropbox and started it again, no luck.
Megan
Dropbox Community Moderator
4 years ago
Hi Danny Wyatt, I'd be happy to help with this!

I would like for you to locate your Dropbox icon. It would be on the menu bar, next to your WiFi.

Once you do this, could you hover your mouse there and let me know what the status of the Dropbox Desktop application is?

Thank you!
Danny Wyatt
Explorer | Level 4
4 years ago
Hi Megan,

When I do that I see the app's version (135.3.4169) and then says "Up to Date".

Is that what you need?
Jay
Dropbox Community Moderator
4 years ago
Hi Danny Wyatt, it looks like you’re running the beta version of the Dropbox desktop application.

To install our latest stable version, visit this page, switch ‘Early releases’ to Off, and then, re-download the app from here.

Could you also ensure that the Finder extension for Dropbox is enabled in the Mac settings?
Danny Wyatt
Explorer | Level 4
4 years ago
Hi Jay

Thank you for your help. That did the trick (downloading the other version, because the Extension was already turned ON).