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Rbehring
2 years agoNew member | Level 2
Same account on two computers but can't save files in a folder on one of them
I use two laptops for work, and use the same dropbox log in on both. One one computer, I can save to a folder. On another, I cannot edit or save anything in the folder. It gives me this error: "You don't have permission to save in this location. Contact the administrator to obtain permission."
Previously, computer 2 belonged to my wife and I shared the folder with her under her dropbox log-in. But now it's my log-in on both and it's not giving me access.
Any ideas?
1 Reply
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- Hannah
Dropbox Staff
Hi there, Rbehring, thanks for bringing this to our attention.
Is this error coming from the Dropbox app? If you could send us a screenshot, so we can have a visual, I would really appreciate it.
Also, are you trying to add files to a shared folder or is it perhaps a (Dropbox Business) team folder?
Keep me posted.
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