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Forum Discussion
Save to Dropbox from Notes app in iOS fails
Hello, If I use the Notes app in iOS to scan a document, and then I use the share option to Save to Dropbox, I get the error "An unknown error occured. Sorry, an error occurred. Please try again lat...
I’m having the exact same problem listed here.
Believe it or not, after explaining all of the above again via email, the response I got was that I should complain with Apple!! Dropbox believes that Apple should fix that issue! After a few emails back and forth, it became obvious that Dropbox support was not willing to help. I was actually ready to upgrade my account, but after such "service", I changed my mind and am now mainly using something else. I really did not expect this from Dropbox!
- I’m having the exact same problem! Why hasn’t Dropbox provided a fix to this or posted a meaningful explanation?!
- Megan
Dropbox Community Moderator
Hey @Aerodriver, and sorry to hear you're experiencing the same issue!
May I ask more regarding the device you use? Have you tried using both cellular data, and a different WiFi?
In addition to this, can I ask for if you follow the precise steps when trying to share, as shown above? Lori,
Sorry if I sound irritated, but all you need to do is read the whole thread. Aerodriver already wrote that he’s facing the exact same issue I did. I say “did” because I’m resorting to another cloud sharing service which does not have this problem.
Thanks
I've also been having this problem for a quite a while. I just tried to delete the dropbox and reinstall it. After reinstalling, same issue. This is very frustrating.
Also, the work around did not work for me.
- Same experience here. I have also decided to hold off upgrading due to the complete lack of effective customer support
