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TheDanny's avatar
TheDanny
Explorer | Level 4
5 years ago

Save to Dropbox from Notes app in iOS fails

Hello, If I use the Notes app in iOS to scan a document, and then I use the share option to Save to Dropbox, I get the error "An unknown error occured. Sorry, an error occurred. Please try again lat...
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Aerodriver 's avatar
Aerodriver
New member | Level 2
5 years ago
I’m having the exact same problem! Why hasn’t Dropbox provided a fix to this or posted a meaningful explanation?!
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
5 years ago
Hey @Aerodriver, and sorry to hear you're experiencing the same issue! 

May I ask more regarding the device you use? Have you tried using both cellular data, and a different WiFi? 

In addition to this, can I ask for if you follow the precise steps when trying to share, as shown above?
  • TheDanny's avatar
    TheDanny
    Explorer | Level 4
    5 years ago

    Lori,

    Sorry if I sound irritated, but all you need to do is read the whole thread. Aerodriver already wrote that he’s facing the exact same issue I did. I say “did” because I’m resorting to another cloud sharing service which does not have this problem.

    Thanks

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