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TheDanny's avatar
TheDanny
Explorer | Level 4
6 years ago

Save to Dropbox from Notes app in iOS fails

Hello, If I use the Notes app in iOS to scan a document, and then I use the share option to Save to Dropbox, I get the error "An unknown error occured. Sorry, an error occurred. Please try again lat...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi TheDanny, thanks for contacting us!

 

How are the scanned documents saved in the Notes app? When exported to other apps, what file type is exported?

 

Are you able to move the files in the Notes app to Dropbox via the iOS Files app?

 

Any other info or screenshots of the error message would be helpful!

SPBRob's avatar
SPBRob
New member | Level 2
5 years ago

The scanned files are PDF

No that doesn't work on iPhones

 

Take a iPhone, scan a document, open that document and share then select save to dropbox

As soon as dropbox sheet opens the error is there, unable to change the filename

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