Forum Discussion

Leigh19's avatar
Leigh19
Explorer | Level 4
2 years ago

Screenshots aren't saved automatically to Dropbox after upgrading to Win11

I just upgraded to Windows 11. When I hit Print screen, it no longer goes to my Screenshots folder in Dropbox. A box comes up that shows 3 options. How can I get back to where it captures thethe imag...
desktop
sync
upload
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Leigh19 - thanks for using Dropbox and welcome to the Community!

 

Have you tried turning the option to save your screenshots off and back on again through the app's preferences to see if that helps improve matters at all? 

 

If you find the chance, please give it a go and let me know how it goes!

  • Leigh19's avatar
    Leigh19
    Explorer | Level 4
    2 years ago

    Thank you Walter.  Yes, I did.  I also turned off the Windows 11 function that caused the snipping tool to come up.  Captures are still not going directly into my folder as they were on 3/30/24 and prior, before I updated to Windows 11.

    • Leigh19's avatar
      Leigh19
      Explorer | Level 4
      2 years ago

      @Walter,  see above.  I forgot to tag you.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        HI Leigh19, could you try these options to take a screenshot on your machine?

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