shared file access notification

Question

How do you view the access record of people who's icons are not showing up? I have 11 other people that have shared access to my folder, but I can't access their grey icon to see if they have viewed the file? Or does that mean none of those people have accessed the file yet?

Jay · Answer

Hi omahawildcat, thanks for your message!
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Are you viewing this as a shared folder on your account, or a shared link to a folder?
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This will help me to assist further!

omahawildcat · Answer

A shared folder on my account.&nbsp;

Jay · Answer

Thanks for the info, you'll be able to see viewer info using these steps, depending on which plan you're currently on.

omahawildcat · Answer

How do I see the viewer info for these users in essentials?&nbsp;

Hannah · Answer

Have you checked the activity for that file, omahawildcat?

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shared file access notification

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