Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
JoyceMR
9 months agoExplorer | Level 4
Shared folder disappeared from my account (owner). How can I restore it?
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner. It is not in my deleted files. How can I re...
- 9 months ago
JoyceMR wrote:
Just checked again. No it is not listed in Shared
Any reference to to it on your Events page? When was the last time you saw the folder? When was the last time you signed in to your account? Are there any files in your account or is only this folder missing?
If it's no longer on your Sharing page then you may have removed your access to the folder, intentionally or not. Is the other person able to invite you back to the folder? If not, then there's likely no way to recover access to the folder. A new folder would need to be created and shared. The other member could then move the content from the old folder to the new one.
JoyceMR
9 months agoExplorer | Level 4
She was able to share it with me, and I was able to accept. At which point my original owner access was restored. I have now changed her to owner and retained just edit access for myself to help her when needed. Thank you so much for your assistance.
Theresa
Community Manager
9 months agoHey JoyceMR , welcome back to the Dropbox Community 😊. So glad to hear you were able to locate the file you were looking for, big shoutout to Rich for the assist 🎉.
I’m Theresa, one of the Community Managers here at Dropbox HQ 👩💻. I’d love to know, how do you use Dropbox in your day-to-day? Anything fun or unique? 🚀 I might have some great productivity tips to share, or maybe you have a cool idea or hack we can pass along to our internal team 💡.
Always love hearing how our Community members make the most of Dropbox.
T 😸 (Dropbox Community Manager)
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!