Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

tonyr2023's avatar
tonyr2023
Helpful | Level 6
3 years ago
Solved

Shared link won't go away

In the app for Iphone I keep receiving a message that someone has shared a link with me to a file. I dismiss the message but it comes back next time I open the app. I also keeps coming back if I view...
Dropbox Basic
Mobile
Share
Shared Links
  • tonyr2023's avatar
    tonyr2023
    3 years ago

    Hi Jay,

    There is nothing in either of those.

     

    However, the popup message no longer appears on either my phone or my wife's! I have not changed anything but the result is good!

     

    I guess our phones were scared because I started talking to you - you rock!

     

    Thanks,

    Tony

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the image, could you check if there are any notifications in the bell icon?

 

Could you also check that there aren't any shared files on this page?

tonyr2023's avatar
tonyr2023
Helpful | Level 6
3 years ago

Hi Jay,

There is nothing in either of those.

 

However, the popup message no longer appears on either my phone or my wife's! I have not changed anything but the result is good!

 

I guess our phones were scared because I started talking to you - you rock!

 

Thanks,

Tony

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, I'm glad to see that you're not seeing this message any longer!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!