Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

dejanDB's avatar
dejanDB
Helpful | Level 6
3 years ago
Solved

Suspended public links

Hello, i'm dropbox user now since 2012 and never had problem with it. Now 5 days ago (5.1.2023) my public links were temporarily (says) suspended for generating too much traffic. I read all about i...
Error Messages
Share
shared links
  • Walter's avatar
    Walter
    3 years ago

    I'm  sorry for the late reply dejanDB; are you still  having issues with this?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey dejanDB, sorry to hear you're having issues with this.

 

Can you please clarify if this is the first time your shared links get banned or if it has happened in the past too?

 

Did you get an email from Dropbox informing you about this? If so, when exactly? 

 

Let us know what you find and we'll take it from there. 

dejanDB's avatar
dejanDB
Helpful | Level 6
3 years ago

Hi Walter,

Hello,

this was the first time and yes i got e-mail on 5.1.2023:

I waited then day or so, that 24h suspension would be gone. Yet after 3 days on 8.1.2023 i got another same e-mail for suspension. Since then i just deleted some files from dropbox nothing else. If someone want's to access my public links it says:

 

Before that it was Error 404 i think.

 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!