Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

egbegb's avatar
egbegb
Explorer | Level 4
5 months ago

Sync failing from Mac to web to Windows11

Directory created on Mac uploads properly to web but breaks on syncing with Windows11. ls -ld on new Win11 folder shows:
d--------- egb foldername
where I am "egb". icacls egb /grant egb:(F) causes folder to disappear. Just started happening in July 2025. Anyone have any ideas what's going on?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!