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petrusrung22's avatar
petrusrung22
Explorer | Level 4
4 years ago
Solved

Sync is getting stuck and won't complete

Sync never finishes,  Every morning I check the status in the Dropbox app.  It's the same 26GB that never completes.  I am only using 32% of my Dropbox account, so it's not the size.  I'm up to date ...
desktop
sync
Web
  • Walter's avatar
    Walter
    4 years ago

    You could try finding and moving it out of the Dropbox folder petrusrung22 - renaming it might also help. 

     

    Have you rebooted your computer at all lately by the way?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks for the screenshot DGr - much appreciated!

 

Could you try unlinking and relinking your account through the app's preferences?

 

Let me know if syncing gets stuck again!

DGr's avatar
DGr
Explorer | Level 3
4 years ago

Thank you.  That worked.

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