Forum Discussion

VanillaBrock's avatar
VanillaBrock
Explorer | Level 3
2 years ago

Syncing between devices doesn't work, they can't see what I upload.

I work for a company with 3 members, the owners and myself.  After I started working here they bought a couple laptops for additional staff.  Their dropboxs have been tied together for years and they...
desktop
sync
windows
VanillaBrock's avatar
VanillaBrock
Explorer | Level 3
2 years ago

Hi Mark, 

Thanks for responding.

I just uninstalled and reinstalled dropbox and im having the same issue.  The file on the desktop works but gets me an out of date version.  The application itself doesnt boot at all.  The web version works the same as the folder on my desktop, where i have access, but it is not current.  

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi VanillaBrock! Hope you’re well. 

 

If you go to your Start menu > Programs, and try to relaunch the Dropbox app from there, does anything happen at all? 

 

If not, I’d like you to try this link too, and let me know what happens next.

  • VanillaBrock's avatar
    VanillaBrock
    Explorer | Level 3
    2 years ago

    I do already have dropbox installed. I tried reinstalling it yesterday and it was not fixed.  This ling doesnt do anything because i have it downloaded already.  We will try removing and readding my permissions.

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