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subodh
3 years agoExplorer | Level 3
syncing issue with windows 11
while i uploaded any folder on dropbox then at that time all files of that folder are synced. but then after if any changes made in that folder like created new file then it is not syncing across.
But while doing same process on windows 10 computer then it is working fine
please help me out. thanks in advance....
Thanks
Subodh
subodh.sha
13 Replies
- Jay3 years ago
Dropbox Community Moderator
Hi subodh, thanks for bringing this to our attention.
Did you upload the files and folders directly to the Dropbox site originally?
How are you making changes in that folder?
This will help me to assist further!
- subodh3 years agoExplorer | Level 3
first i upload folder on drop box from web.
then after i am changing or creating files on original folder. these chenages are not syncing.
- Jay3 years ago
Dropbox Community Moderator
Thanks for the info. Are you able to see any syncing icons on the files in the Dropbox folder on your computer?
Is the Dropbox desktop application installed and running? Can you see the icon in the system tray? What is the current status of the app at the bottom when you click the icon once?
- subodh3 years agoExplorer | Level 3
Are you able to see any syncing icons on the files in the Dropbox folder on your computer? --- No
Is the Dropbox desktop application installed and running? --- Yes Installed and running
Can you see the icon in the system tray? What is the current status of the app at the bottom when you click the icon once?--- Up to date
- Jay3 years ago
Dropbox Community Moderator
Are you certain you're viewing the official Dropbox folder and now a shortcut to the folder? Could you confirm the location of the folder and try to add a new test file there?
A screenshot showing us what you're seeing in Explorer, while hiding any personal file names, would help greatly.
- subodh3 years agoExplorer | Level 3
- Jay3 years ago
Dropbox Community Moderator
I can see sync icons on one of the images. Where is the location of the folder on the left? Is that when you click the Dropbox folder?
- subodh3 years agoExplorer | Level 3
that forder is on my desktop
- Jay3 years ago
Dropbox Community Moderator
So, if the folder is on your desktop, then it wouldn't be in the Dropbox folder, unless you've enabled the Dropbox Backup feature.
- subodh3 years agoExplorer | Level 3
what if my folder is on any drive like 😧 TestFolder
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