Forum Discussion

subodh's avatar
subodh
Explorer | Level 3
3 years ago

syncing issue with windows 11

while i uploaded any folder on dropbox then at that time all files of that folder are synced. but then after if any changes made in that folder like created new file then it is not syncing across.  ...
desktop
sync
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Are you certain you're viewing the official Dropbox folder and now a shortcut to the folder? Could you confirm the location of the folder and try to add a new test file there?

 

A screenshot showing us what you're seeing in Explorer, while hiding any personal file names, would help greatly.

subodh's avatar
subodh
Explorer | Level 3
3 years ago

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I can see sync icons on one of the images. Where is the location of the folder on the left? Is that when you click the Dropbox folder?

    • subodh's avatar
      subodh
      Explorer | Level 3
      3 years ago

      that forder is on my desktop

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        So, if the folder is on your desktop, then it wouldn't be in the Dropbox folder, unless you've enabled the Dropbox Backup feature.

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