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Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
3 years ago
Solved

Syncing PC with Android? Please help. Don't know what I'm doing.

I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence m...
desktop
Mobile
sync
upload
  • Megan's avatar
    Megan
    3 years ago

    Hey TOFU, thanks for clarifying! 

     

    Do you have access to your PC, to check if the app is updated, and syncing properly? Also, how did you add the files? Did you copy them in your Dropbox folder when doing so?

     

    Feel free to let me know the app's syncing status, and version by hovering over the little Dropbox icon, on your task bar and we'll take it from there. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi @Marshal mellow, don't worry about it, we'll get to this together.

 

You mentioned that you only have about a quarter of them. Are you checking the mobile app, or the desktop app? If you have any screenshots of what you see on your end, that'd be amazing to attach here. 

 

As for the little icon on your task bar, can you do a quick re-install of the desktop app, and let me know how it goes? 

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
3 years ago
Megan
Thank you for your help this far. I live in Japan so I assume we have a big time difference. I go to this little restaurant, pay about $4 for the all you can drink lousy coffee and use their wifi for 3 hours. I'm cut off so I'll see what I can do with what you have given me so far and pray that you're there tomorrow. Thank you thank you
Richard (aka Tofu)
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Take your time, and respond back to me on your next lousy coffee session Marshal mellow! :coffee:

    • Marshal mellow's avatar
      Marshal mellow
      Collaborator | Level 8
      3 years ago

      I'm really sorry it took so long to get back to you, kind of a crazy day. I'm trying to follow your advice but I get stuck in the first paragraph.

      • Marshal mellow's avatar
        Marshal mellow
        Collaborator | Level 8
        3 years ago

        Yes, I have access to my pc. That's as far as I can get. Wish you'd fly over and fix it in about 5 minutes. I'd take you out for sushi. (I'd have to sell my car to do it).

         

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