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Syncing PC with Android? Please help. Don't know what I'm doing.
I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence m...
Hey TOFU, thanks for clarifying!
Do you have access to your PC, to check if the app is updated, and syncing properly? Also, how did you add the files? Did you copy them in your Dropbox folder when doing so?
Feel free to let me know the app's syncing status, and version by hovering over the little Dropbox icon, on your task bar and we'll take it from there.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey Marshal mellow, when you download our app locally to the device, it takes up some of your hard drive.
If your Dropbox quota is reached, and you don't have enough space, then any changes, and additions you make in the Dropbox folder on your device, won't sync online, and therefore to any other devices such as your mobile app.
Therefore, if you add content in your Dropbox folder on your computer, but can't see them on your mobile, this could be the case.
Provided this is what's happening, you'd either need to upgrade, or make some space in the account, in order for the new files to be uploaded.
Megan,
Thank you so much. First, I will get rid of some of the kids nonsense I saved. Second, I have no idea how but I'm able to see everything I saved on my phone now. Thank you!
Thank you so much. First, I will get rid of some of the kids nonsense I saved. Second, I have no idea how but I'm able to see everything I saved on my phone now. Thank you!
- Megan
- I do. This whole thing is bizarre. I was looking at my pictures and then went somewhere else on the web. I went back to Dropbox and after trying everything there is to click on the site I absolutely cannot find them again. I want to cry. There was one place where there's a camera and it says to hold it up to your pc and wait. Since I didn't have my pc with me I fooled around a little more. Then I couldn't even find the camera thing again. This is just too frustrating 😞. I think I'll give up. At least for a while but thank you very much for putting up with me 😊
- Wait! I don't know how to explain this but you know how when you look at things on the web the pages stay on your phone unless you delete them? You know what I mean. History I guess. I looked and there they were! This thing is messing with me. 😭
- Oh. One more thing just to make this more confusing. Early on when we started all this I saw that one time I was "Marshall Mellow" and another time I was "Tofu". It was years ago that I set this up so I don't remember what I wrote but I have used both names in my web career. Also, I saw that although I am told I am almost out of space when I'm using my computer it said that I had only used something like 20 percent when I was able to get in on my phone. I hope this isn't painful for you 😐
- Jay
Hi Marshal mellow, this would mean that you were logged into another Dropbox account, since you can't have two usernames under the same email on the Community.
This means you have another email address which has a Dropbox account on it. Try logging into the site with your current email to see the files, and then logout and try to login with another email address you use. If need be, you can reset the password for that account.
- Hi. At this point I'm just trying to sign in with the address and password that I believe is right and I keep getting "unable to log in" which seems to be a problem with Dropbox and not me. Maybe?
oops. Things aren't going so well. I did see that on my pc I'm not using the app, I'm on the net. I tried logging off on my phone and logging back in and I get an "Unable to log in" pop-up. There is another address there that I apparently used and when I click login I just get a circle going round and round and an email saying someone is trying to get in using my address. I will get an email in 48 hours. This is exhausting. I can't imagine how you feel.
