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The Camera uploads folder disappeared from Dropbox after upgrading Mac OS
After updating to Sequoia 15.5, the camera upload folder has disappeared from my Dropbox. I have tried reinstalling Dropbox on my phone, and on my Mac - all to no avail. My phone is no longer uploading photos to the dropbox on my Mac. It is uploading them if I go to my Dropbox account page on the internet, but I cannot transfer them to my Mac. Please advise anyone.
Hey Timandra! I'll definitely try my best to help you figure out this situation.
So, from your last reply and the screenshots you sent me I can understand that you've created a second Dropbox account and a second Dropbox Community profile.
If you take a look at your previous replies, you'll see that they're coming from a different Community profile and each profile can be linked with one Dropbox account, so it looks like you've created a second one.
Can you check if both your mobile devices are linked to different Dropbox accounts or the same one?
You can see that by opening the Dropbox app, tapping on "Account" and checking the name and email address of the linked account at the top of the screen.
I'm assuming this is something that might be related to the issue you're having and causing some confusion.
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- Theresa
Community Manager
Hii Timandra French and welcome to the Dropbox Community. I am glad to see you got access to your camera uploads folder again.
I’m Theresa 👩💻, one of the Community Managers here, and I’m usually floating around the forum to share tips or lend a hand.
Out of curiosity – do you have a favourite Dropbox feature? I always love hearing what folks find most useful or clever ways Dropbox fits into their day-to-day!
Looking forward to hearing more from you,
T😸 (Dropbox Community Manager)
