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EREP
9 months agoExplorer | Level 4
The Dropbox right-click options are gone from my Mac's Finder.
I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did not fix my issue.
Latest version of Dropbox: 221.4.5365
MacOS: 15.4
14 Replies
- Walter6 months ago
Dropbox Community Moderator
Hey samkhu - just circling back to see if you saw our last reply. If you still need any help feel free to reach out with the information we requested. Otherwise, if your issue has been solved, let us know what worked for you!
- Nancy6 months ago
Dropbox Community Moderator
Hey samkhu, can you share a few more details on your issue? What’s the current syncing status and app version of your Dropbox app?
I’d also like you to visit the Sync tab of your app preferences here, and send me a screenshot of the Dropbox folder's location.
Finally, can you clarify your OS version and whether you recently had any OS or Dropbox app updates?
- samkhu6 months agoNew member | Level 2
Is there a fix to this issue? Experiencing the same thing
- Jay9 months ago
Dropbox Community Moderator
Could you confirm what plan you're on according to this page, and what your total quota allowance is?
- EREP9 months agoExplorer | Level 4
Since this is a Mac that it was installed on with only me as the administrator then yes it was installed with admin privileges.
This is my personal machine. - Jay9 months ago
Dropbox Community Moderator
HI Mfruckus, when you reinstalled the Dropbox desktop application, did you install it with admin privileges?
Is this a personal machine, or a company-managed device?
- Mfruckus9 months agoExplorer | Level 3
Well, no. If you read my comment above it says that it’s still not working.
- Theresa9 months ago
Community Manager
Hi EREP , and welcome to the Dropbox Community! 🎉
I’m glad to see that Megan has given you some great advice on how to reactivate the right clicks on your Mac.
I just wanted to check in, were you able to reactivate this with the steps provided? I hope everything got sorted, but if not, just give me a shout, I’m happy to help 🤗.
T 😺 (Dropbox Community Manager)
- Megan9 months ago
Dropbox Community Moderator
I see, thanks for checking EREP!
Can you also follow these steps in order to perform an advanced reinstall? That should do the trick.
If not, let me know and we'll take it from there!
- EREP9 months agoExplorer | Level 4
Did that but still missing menu, still not in finder extensions.
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