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Forum Discussion
Doug R.1
3 years agoHelpful | Level 6
Unable to create a directory for iCloud Photos. Restarting your computer might... (Error 5)
I've search high and low for a solution to this error.
I had given up after over a year of trying to resolve it, on Windows 10. I've pickup up a new PC on Windows 11 and tried to install the latest...
Doug R.1
3 years agoHelpful | Level 6
Don't waste your time, there is no fix! Dropbox has to handle this with Microsoft, or fix their client software which I don't see happening, ever.
jmedlock
3 years agoNew member | Level 2
My "fix" for this long standing issue, which I only discovered because I realized one of my PC's didn't have this problem -- is to completely uninstall Dropbox from the PC , delete all traces of it from the registry, and delete the Dropbox folder itself, uninstall iCloud, then reinstall iCloud first, THEN Dropbox. This solution sucks, but it seems to have fixed it on the one Windows 11 PC I performed it on. I can't do it on my other two, because deleting and resyncing a 2.5 TB dropbox is a traumatic experience. 😕
For the record, I've never had my Windows Pictures folder inside Dropbox. I don't use Camera Uploads / auto-upload. I also have OneDrive and Google Drive on the same machines (this is my punishment for living in a mixed-platform household).
- Doug R.13 years agoHelpful | Level 6
jmedlock wrote:My "fix" for this long standing issue, which I only discovered because I realized one of my PC's didn't have this problem -- is to completely uninstall Dropbox from the PC , delete all traces of it from the registry, and delete the Dropbox folder itself, uninstall iCloud, then reinstall iCloud first, THEN Dropbox. This solution sucks, but it seems to have fixed it on the one Windows 11 PC I performed it on. I can't do it on my other two, because deleting and resyncing a 2.5 TB dropbox is a traumatic experience. 😕
For the record, I've never had my Windows Pictures folder inside Dropbox. I don't use Camera Uploads / auto-upload. I also have OneDrive and Google Drive on the same machines (this is my punishment for living in a mixed-platform household).
"For the record, I've never had my Windows Pictures folder inside Dropbox. I don't use Camera Uploads / auto-upload. "
and this is the exact reason that your solution isn't a solution. The issue remains unresolved and will be so until Dropbox and Apple work together on the answer. Only Microsoft recognizes the location of the Pictures folder and handles the solution gracefully with iCloud for Windows.
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