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NermineS's avatar
NermineS
Explorer | Level 3
3 years ago

Unable to save new Excel files (Excel 2021), Windows 11

This occurred once before, but then corrected.  However, today, I am unable to save newly  created Excel 2021 files to Dropbox.  I think they are saved, but when I go back to the folder, they are not...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

And does it affect a specific file of yours or all of your Excel files NermineS?

 

Did you try pausing syncing when doing this as I previously suggested by the way?

NermineS's avatar
NermineS
Explorer | Level 3
3 years ago

It only happens with new Excel files.  My "Save As" file names aren't long and don't contain problem characters.  

 

If I open an existing Excel file within Dropbox, edit it and save it, the changes are successfully saved.

 

Yes, I have paused syncing as suggested.  I have quit Dropbox.  The new Excel files will correctly save.

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