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Laura- Zante's avatar
Laura- Zante
Explorer | Level 3
3 years ago

Updates to shared files aren't appearing for me or others

Hello everyone.

I have a problem with files not syncing. 

When other users update the shared files I can not see the changes and

 when I update the shared files other users can not see the changes.

What shall I do ?

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sync

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  • Laura- Zante's avatar
    Laura- Zante
    Explorer | Level 3
    3 years ago

    Alright. 

    So what is the exact Process to open file that has been shared with me and how will I be able to edit it and save the changes so other users can see them, hoe can I save it and open it from my computer without to have to open it from the site from Dropbox enerytime ?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You can view the file and edit it only from this location. 

     

    You'll be able to save changes to the file, assuming that you've been given full edit rights to it by the owner. 

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