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andy03's avatar
andy03
Helpful | Level 5
2 years ago
Solved

Upload app sync speed is insanely slow compared to web speed

Located in South Africa. 

I have 500 mbps down/100-200 mbps upload.

 

When I use the browser to upload 1 gb, it uploads in a minute or so.

When I upload the same 1gb via the dropbox app, it crawls at ~200-400 kb/s, taking over an hour to upload!

 

I went into my preferences>bandwidth>don't limit upload and download speed through the app preferences.

 

Still, I get this throttle. I really need to fix this due to work. Please help!

desktop
sync
upload
Web
  • morgele's avatar
    morgele
    1 year ago

    I'm replying to this thread 8 months later to share that I was having the exact same problem with Mullvad VPN installed.  When I was off the VPN I was getting 10-30kb/sec with a lot of pauses.  Turned it on and speed immediately shot to 400-600kb/s and sustained.  If you have a VPN, even if it's off, test if the VPN software is causing the problem!

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  • liGERMANY's avatar
    liGERMANY
    New member | Level 2
    1 year ago

    Uninstall any kind of VPNs, also stuff like ZeroTier.

     

    Then reset Windows firewall to default.

     

    Then go to Settings / Network & Internet / Advanced network settings / Network reset and reset all network stuff from there.

     

    Worked on my device.

     

  • morgele's avatar
    morgele
    Explorer | Level 4
    1 year ago

    I'm replying to this thread 8 months later to share that I was having the exact same problem with Mullvad VPN installed.  When I was off the VPN I was getting 10-30kb/sec with a lot of pauses.  Turned it on and speed immediately shot to 400-600kb/s and sustained.  If you have a VPN, even if it's off, test if the VPN software is causing the problem!

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