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GleasonFan's avatar
GleasonFan
New member | Level 2
11 months ago

Upload via web interface stuck at 27%

I signed up for the business plan free trial because I need to temporarily store about 3TB of data before I can rebuild my NAS RAID & drives. I started the upload at around 3PM ET on Sunday and 10PM ET it was still at 27% of the data having been uploaded and has been for at least three hours. My connection is via ethernet to a fiber connection. Per Ookla, I'm getting 807Mbps (108MBps) DL and 438Mbps (54MBps) upload with a 4ms PING.

What's going on?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there GleasonFan - thanks for using Dropbox and welcome to our Community.

     

    If the upload is still stuck could you send us a screenshot of how it looks on your end so that we can have a visual too?

     

    With this amount of data, I'd suggest uploading your files in batches as the web browser you're using might crash or time-out with such a large upload.

     

    In any case, please let me know of any updates!

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