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Forum Discussion

michael campbell's avatar
michael campbell
Explorer | Level 4
3 years ago

Uploads get stuck

During the past few weeks I've needed to upload several 15GB .rar files.  Each time, the upload process gets stuck on 9 minutes or so remaining.  I have to refresh the browser and then start uploadin...
sync
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the info on this matter. I'd recommend contacting the support team directly for further assistance to investigate further.

michael campbell's avatar
michael campbell
Explorer | Level 4
3 years ago

I give up then, because that's where I started.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey michael campbell, just to clarify, if the files you added to the Dropbox folder haven't fully synced first, you won't be able to make them 'online-only'.

     

    What's the sync status of the Dropbox app? You can hover over the Dropbox icon in your system tray, to see this info.

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