Forum Discussion

Antonis_Pet's avatar
Antonis_Pet
Helpful | Level 6
2 years ago

Uploads on macOS Ventura are suddenly too slow

I'm running the latest version of macOS Ventura (13.7) on a 2017 iMac. Everything was perfect until recently, when the Dropbox upload got too slow. I have done all the necessary checks, including dis...
desktop
Mac
sync
upload
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for bringing this to our attention, Antonis_Pet.

 

Can you clarify if you're seeing this issue on our website or our desktop app?

 

If it's the desktop app, can you also check if the bandwidth that the Dropbox app uses is limited?

 

Let me know what you find.

  • Antonis_Pet's avatar
    Antonis_Pet
    Helpful | Level 6
    2 years ago

    The app. I've checked the bandwidth; it's unlimited. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the clarification, Antonis.

       

      Can you please hover over the Dropbox icon in your menu bar and let me know what the sync status and app version is?

      • Antonis_Pet's avatar
        Antonis_Pet
        Helpful | Level 6
        2 years ago

        "Syncing" (constantly like that for days now)

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