Forum Discussion

Antonis_Pet's avatar
Antonis_Pet
Helpful | Level 6
2 years ago

Uploads on macOS Ventura are suddenly too slow

I'm running the latest version of macOS Ventura (13.7) on a 2017 iMac. Everything was perfect until recently, when the Dropbox upload got too slow. I have done all the necessary checks, including dis...
desktop
Mac
sync
upload
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hmm, can you try these steps as well, to make sure that Dropbox has full disk access?

Antonis_Pet's avatar
Antonis_Pet
Helpful | Level 6
2 years ago

I have checked. It does. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for checking, Antonis.

     

    Can you try the rest of the troubleshooting steps in the article as well, in case anything else helps?

     

    Also, how many files do you currently have in your Dropbox folder?

     

    And did you notice if there was some kind of update on Dropbox or on your computer before this started happening?

    • Antonis_Pet's avatar
      Antonis_Pet
      Helpful | Level 6
      2 years ago

      I have performed all the troubleshooting steps to no avail.

       

      I recently updated to Ventura 13.7, the latest OS I can install on my oldish Mac (2017).

       

      My Dropbox is quite sizeable; it contains 2TB worth of data. But I have had it for years; it's not new. 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi from me too, Antonis_Pet! When saying that the app is syncing, does it report a specific amount of files that are currently being synced? 

         

        I’d also like you to clarify the app’s version.

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