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jjbveld
2 years agoExplorer | Level 4
Waiting to sync (Mac)
Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the interne...
- 2 years ago
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.
mapledudu
1 year agoExplorer | Level 3
I having exactly the same issue but in Mac. Just keeps saying "syncing 15 files" but nothing happens and Dropbox icon in Mac menu bar has an syncing circle
Walter
Dropbox Community Moderator
1 year agoHey mapledudu - sorry to hear about this.
Does the issue persist after rebooting your computer or quitting and relaunching the Dropbox desktop app?
- mapledudu1 year agoExplorer | Level 3
Yes, It has been several days. It happened after I moved a 200M installation file from one computer, and then moved out from this computer. I suspected it was not completed syncing before I moved it out. I put it back and then resync but never works. I tried the methods to fix preference/account but failed. The dropbox does have access to the whole mac. Thanks
- Nancy1 year ago
Dropbox Community Moderator
mapledudu, did you also try removing the file from the Dropbox app again, and then reinstalling it? Does it still get stuck at the same file count after that?
- mapledudu1 year agoExplorer | Level 3
I didn't know for sure if this was caused by the file. But all other syncing seems to work properly, except for the symbol that kept spinning and never completed 15 files (they are pretty small 5 kb et al).
- mapledudu1 year agoExplorer | Level 3
I tried to reboot, and reinstall the Dropbox but didn't work. The issue persists after rebooting your computer or quitting and relaunching the Dropbox desktop app.
- Megan1 year ago
Dropbox Community Moderator
Hey mapledudu, would you mind clarifying the Dropbox app version you're using on your end?
Have you also tried signing out and then back into the app?
- mapledudu1 year agoExplorer | Level 3
V.207.4.5821
It doesn't work as well. Thanks
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