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jjbveld
2 years agoExplorer | Level 4
Waiting to sync (Mac)
Since yesterday, Dropbox won't sync files on my iMac. The app constantly says 'syncing 175 files', but nothing happens Manual upload does work. So apparently there is nothing wrong with the interne...
- 2 years ago
Is it possible to see which files are syncing based upon the icons of the folders in Finder?
If so try moving the folder/directory out of Dropbox to say desktop, let it sync to clear icon/up to date and then return it the folder. That usually works.
Megan
Dropbox Community Moderator
1 year agoHey mapledudu, would you mind clarifying the Dropbox app version you're using on your end?
Have you also tried signing out and then back into the app?
mapledudu
1 year agoExplorer | Level 3
V.207.4.5821
It doesn't work as well. Thanks
- mapledudu1 year agoExplorer | Level 3
no, all files seem fine and completely synced. just annoying symbols
- Jay1 year ago
Dropbox Community Moderator
Sorry, could you clarify what you mean by annoying symbols? A screenshot of this would help if these are appearing in Finder.
- mapledudu1 year agoExplorer | Level 3
the two screenshots in my first reply. Thanks
- Jay1 year ago
Dropbox Community Moderator
Are you on a personal or company-managed device? Could you try reinstalling the Dropbox desktop application with admin privileges?
- mapledudu1 year agoExplorer | Level 3
personal mac. did reinstall but still have the issue.
- mapledudu1 year agoExplorer | Level 3
The same errors after reinstallation. I don't know which 15 files are pending syncing but they are small (2kb et al).
- Jay1 year ago
Dropbox Community Moderator
Do you see a Dropbox cache folder in your Dropbox folder? Could you delete that folder?
- mapledudu1 year agoExplorer | Level 3
I could not find the folder in the dropbox folder. I did locate that in early versions.
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