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SJMZR's avatar
SJMZR
New member | Level 1
10 months ago

"Waiting to upload" error on the Dropbox app on Android

I have the same 'Waiting to upload' issue on my Galaxy S24 with the latest app version. So far, the only workaround is uninstalling and reinstalling the app.

7 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi SJMZR, thanks for your post!

    Taking into consideration the date of the thread you chimed in, I've made your post a separate conversation.

    Indeed, when it comes to this error, usually clearing cache and uninstalling/re-installing the app seem to do the trick.

    If you'd like to share more details about your experience, or anything else you've noticed, don't hesitate to follow up.

    Cheers.

  • SJMZR's avatar
    SJMZR
    New member | Level 1
    10 months ago

    Hello, Hannah.

    Unfortunately, no other options work, except re-installing the app whenever I need to upload photos.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey SJMZR let me jump in here too! 

    How do you upload files? Do you use manual uploads, or camera uploads

    Also, how long has this been an issue? Can you send me a screenshot of the message you get on your end when this happens, in order for me to have a visual?

    Thanks!

  • SJMZR's avatar
    SJMZR
    New member | Level 1
    10 months ago

    Hello, Megan!

    I upload files manually. This issue is bothering me for a month or so.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Approximately how much content (in MB or GB) are you uploading each time, SJMZR?

    If you try to upload less files at a time, do you still have this issue?

  • SJMZR's avatar
    SJMZR
    New member | Level 1
    10 months ago

    With these settings being adjusted after the reinstallation, the upload works for now!

    Let's see if I will have the issue again...

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Take your time, and definitely let us know how the upload is going or if you come across the same issue again Scott H.46

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