Forum Discussion

MelJackson's avatar
MelJackson
New member | Level 1
2 years ago

Was added to a shared folder but can't upload files because I have a Basic account

I was added to a shared folder to upload footage to, so I created an account to gain access, but when uploading it says that I am on a basic plan and capped at 2GB.  My client has upgraded the plan...
Shared Folders
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey MelJackson, thanks for reaching out to the Dropbox Community.

Since shared folders take up space in each member's account, if you want to have edit access to the folder to upload and edit files, you'd need enough space in your account as well.

I'd suggest they send you a file request in this case, so that you can upload files to their account without affecting your own quota.

I hope this helps, but if you have more questions let us know!

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