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breakerv's avatar
breakerv
Explorer | Level 4
2 years ago
Solved

"We’ve suspended your sharing activity" error

Hi, Recently I stopped being able to join shared folders and when I share I folder myself I get this error: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox...
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  • Megan's avatar
    Megan
    2 years ago

    Hey breakerv, I've just sent you an email! 

     

    I'll see you there, cheers!

Alfzone's avatar
Alfzone
Explorer | Level 4
2 years ago

Hello, when I want to share a file or folder, I get this message: "Can't share file. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.", how can I fix this?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Alfzone, thanks for joining our Community!
 

It sounds like your shared links might have been banned. How long have you been getting this error?

 

Did you get an email from Dropbox informing you about this perhaps?

 

Let us know more and we'll take it from there. 

  • Alfzone's avatar
    Alfzone
    Explorer | Level 4
    2 years ago

    Maybe a couples of week ago, I didn't get an email from dropbox

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the update, Alfzone.

       

      Can we send you an email, so we can take a closer look into this?

      • Alfzone's avatar
        Alfzone
        Explorer | Level 4
        2 years ago

        yes, please

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