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Forum Discussion
jsnyc7
11 months agoNew member | Level 2
We can no longer add an expiration date or password for our shared links on Family.
Hello,
We used to be able to set a password or expiry time for shared files and folders in Dropbox Family. Now this this has been disabled with a prompt to upgrade to "Dropbox Professional".
Have...
jsnyc7
10 months agoNew member | Level 2
Thank you. But there was no written notice of this change. And we prepaid annually assuming these features would be there. We should be given a credit to switch to a more expensive plan.
Mark
Super User II
10 months agojsnyc7 wrote:We should be given a credit to switch to a more expensive plan.
Your account would be pro-rata credited to change to a different plan (e.g. if you had only used 6 months of it you'd get a rebate of 6 months towards a different plan and just pay the difference of value between the 6 month and year and whatever it is monthly for that 6 month credit). HOWEVER you'd loose the benefit of shared quota and multiple people being able to use the account - that one is only available in Family. If you changed to something else then you'd get the quota and everybody else would go to 2gb (or whatever they have with referrals).
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