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98765's avatar
98765
New member | Level 2
2 months ago

Website times out during an upload on multiple browsers

Using Windows 11. Started a trial account about a week ago as looking for a reliable cloud provider. Uploaded several large files 5-10gb through the website and it worked fine (in total have maybe 10...
upload
Web
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

Uploading via the website is designed for when you are not at a computer. I'd strongly suggest downloading and installing the client and just dropping the files you want in to the Dropbox folder. Then it uploads in 4mb blocks and wont fail if the internet drops etc. 

In terms of your tickets whats showing at http://www.dropbox.com/support (and note they wont reply on a weekend and submitting multiple moves you to back of queue). 

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