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Why won't my devices sync with each other?
I have no idea if this is the right area. My tablet and phone show a 3 Month old version of files and not all of them. I've tried signing into the web app. I've tried uninstalling and reinstalling on...
I can now see some of her documents. In the graphic above the ones at the top showing download complete are the ones she's loading. I cannot see an excel file that is in the folder and she can see it. She sees this. It's blurry but the first doc is excel and I don't see it on the web but only on my computer. A few days ago it said it was process 507 files. Now it says syncing 517. The last time it looks like it uploaded one of my files was in early January.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey WhyDoHumansNoLongerExist, sorry to jump in here as well.
If this person has uploaded the Excel file to the correct folder and can see it in the folder on dropbox.com, so should you, because the website is a mirror of what's saved in our servers.
If you don't see the Excel file in the folder on your end (on dropbox.com), can you login from another browser or a private browsing/incognito window and check again?
