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Forum Discussion
mebrooks
4 years agoExplorer | Level 4
Windows 11 new computer - how can I sync my Desktop and other folders?
New computer with WIN 11, one thing right away is that WIN 11 does not allow you to look at files evidently unless you are in the User directory. My question is - when I open desktop app preferences,...
Hannah
Dropbox Community Moderator
4 years agoHey mebrooks, thanks for taking the time to post to our Community.
Can you please clarify with me exactly what you'd like to do?
Are you trying to back up the Desktop folders of this new computer to your Dropbox account? If so, you'll need to turn on the backup feature on this computer.
Are you missing other Dropbox folders that are saved to your account, but do not appear in your selective sync settings?
Keep me posted.
mebrooks
4 years agoExplorer | Level 4
Thank you.
On my old computer I was able to selectively sync certain folders and not others. When I open preferences in the desktop app, and choose sync - then 'selective sync' (as I have done in the past) the only folders that appear are the ones previously uploaded. None of my current files are being uploaded except for ones I put in a folder called 'Ryzen 5 files'.
I previously was able to point Dropbox towards which folders (not the entire drive) that I wanted to sync and be able to make use of the local/online only functionality as an extension of my computer. I use file explorer, and all my previous files are located just where I put them. I want only the files I choose to be uploaded automatically as they were previously on a WIN 10 machine.
Thanks again for your response.
Version: 152.4.4880
HP Ryzen 5 with Windows 11 - 16gb RAM etc
- Megan4 years ago
Dropbox Community Moderator
Hi mebrooks, sorry to jump in here!
Can you send me a screenshot of what you see on your end, please?
Also, what is the app's syncing status currently?
- mebrooks4 years agoExplorer | Level 4
- mebrooks4 years agoExplorer | Level 4
Files are up to date in both sync/drobox desktop app and file explorer. (No sync activity except manually or for folder edits)
- Hannah4 years ago
Dropbox Community Moderator
Thanks for the update here!
Just to make sure I got this right, you're opening the sync preferences on your new computer, but you're not seeing your newest folders in the selective sync settings, only older ones?
Are these new folders synced to your account and are you able to access them from your account online?
- Jay4 years ago
Dropbox Community Moderator
Hi mebrooks, I'd recommend getting in contact with the support team directly for further assistance on this matter.
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