Forum Discussion

mebrooks's avatar
mebrooks
Explorer | Level 4
4 years ago

Windows 11 new computer - how can I sync my Desktop and other folders?

New computer with WIN 11, one thing right away is that WIN 11 does not allow you to look at files evidently unless you are in the User directory. My question is - when I open desktop app preferences,...
desktop
Dropbox Backup
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I see, thanks for the clarification!

 

Are they available in the Dropbox folder of the new computer, though, or are they missing from there as well?

 

If they are missing, do the names of these folders, contain any of the incompatible characters here?

 

If so, try to remove those characters, using the website, to see if the folders will sync, so that you can access them from the selective sync settings.

mebrooks's avatar
mebrooks
Explorer | Level 4
4 years ago

I should clarify that there are no valid sync settings, so your earlier question I had answered incorrectly in the middle of the night. There are no files designated to sync, so there are no new sync folders on my account anywhere.

 

Thanks.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Awesome, thanks for explaining mebrooks!

     

    I also appreciate the screenshot. Now, to get an overview and side-by-side view, can you also send me a screenshot of the newer content you see when accessing your Dropbox folder? 

  • mebrooks's avatar
    mebrooks
    Explorer | Level 4
    4 years ago

    In file explorer or online?

     

    And there are no new folders. I have reported that there are no files from the new computer in dropbox other than the ones I put there manually in the previous computer's desktop sync file. I have no sync or backup automated because I don't want the backup feature, I want the sync feature.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!