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Forum Discussion
anazacco
3 years agoExplorer | Level 4
"You have not joined this folder" on folders that I own
Hi. Some of my own shared folders read "You have not joined this folder" when I am the owner. Anybody any idea why this? Thank you.
29 Replies
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- Calvin2DBX3 years ago
Dropbox Community Moderator
- usjdpdb3 years agoExplorer | Level 3
I am having the same problem where I see my folder on the Shared page and it says "You haven't joined this folder", but for me, the problem is I deleted that folder weeks ago and there are no other authorized users but myself, so why does it keep showing up on this page? I can click the Join Folder button again and gain access, but don't want to. I want it to go away.
- Megan3 years ago
Dropbox Community Moderator
Hi usjdpdb, welcome to our Community!
On the right hand-side of the page, you should be able to see three dots (...), that will give you the option to unshare the folder entirely.
Have you tried clicking on that?
Let me know of the results!
- usjdpdb3 years agoExplorer | Level 3
The only thing to the right of the folder is Join Folder, there is no Unshare option???
- Jay3 years ago
Dropbox Community Moderator
Hi usjdpdb, there should be an ellipsis to the right of the 'Join folder' button. Could you try expanding the window somehow or zooming out of the page in the browser to view it?
Others, could you try switching browsers to see if this helps?
- usjdpdb3 years agoExplorer | Level 3
No luck. The first screengrab was in Chrome, and this one below is from FF... same thing. The Join Folder in the only option for right, there is no ellipsis to the right of it. And the image below is pulled from a massive external monitor, so it is showing all.
- Jay3 years ago
Dropbox Community Moderator
Could you try going into the Folders tab instead of the Recents tab to see if the folder is visible there, with any other options next to it?
- usjdpdb3 years agoExplorer | Level 3
No luck, same exact layout and button options on the Folders tab. Good idea though.
- Megan3 years ago
Dropbox Community Moderator
Hi usjdpdb, can you also try to click ''Join Folder'' , and then after that should be an ellipsis with ''Remove from Dropbox''.
That should do the trick.
- usjdpdb3 years agoExplorer | Level 3
I've done that a number of times as well and every time I delete the Folder it shows up back on the Shared page again.
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