Forum Discussion

Andrew Kurtz's avatar
Andrew Kurtz
Explorer | Level 3
5 years ago
Solved

You've hit the limit of invites you can send per day. Try again in 24 hours

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?

 

Dropbox Basic
Error Messages
Share
shared links
  • Walter's avatar
    Walter
    5 years ago

    Hey there BerndSE, thanks for joining this topic and sorry to hear you're also having issues with this.

     

    May I use the email address that's linked to your profile here on our Community to reach out so we can have a further look?

     

    Thanks a bunch, Bernd!

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  • TourAlaska's avatar
    TourAlaska
    Explorer | Level 3
    5 years ago

    Hannah Walter I did everything that I was asked to do in the email that was sent me and it said to reply when I had accomplished all of the steps and the ban on my account would be lifted. I have not heard back from anyone yet though and the ban still exists. Is there someone else I can get ahold of or is this an issue that you would be able to help me fix. Thanks for all of the help.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey TourAlaska - thanks for the nudge on this.

    I just sent you an email to have a further look internally.

    Please take a look at your inbox and we'll take it from there.
  • hungnv's avatar
    hungnv
    Explorer | Level 3
    4 years ago

    Hi there,

    I'm using the basic account and got the same issue. Could you support and solve that problem for me?

     

    Thanks and best regards,

    Hung

  • hungnv's avatar
    hungnv
    Explorer | Level 3
    4 years ago

    Hello there,

     

    I've got the issue as subject above. Could you please help me to be able to share files again.

     

    Thank you,

    Hung

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi hungnv, welcome to our Community! 

     

    I just sent you an email, in order for us to have a closer look into this.

     

    See you there!

  • eserunsalan 's avatar
    eserunsalan
    Explorer | Level 3
    4 years ago

    I’m having the same issue for several days now. Can you help me about it pls?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hello there eserunsalan , sorry to hear that.


    There is a chance that your shared links have been banned.


    Can I reach out to you via email, so we can investigate further?


    Let me know!

  • v2v2's avatar
    v2v2
    New member | Level 2
    4 years ago

    Same issue for me, only attempting to share one folder. Of course made several attempts when troubleshooting, but it errors out every time.

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